The Home Energy Assistance Program (HEAP) assists low-income households with their energy needs. HEAP’s two programs – the Winter Crisis Program and the Summer Crisis Program each have their own set of specific guidelines for assistance.
The Winter Crisis Program provides assistance to eligible households that are disconnected, threatened with disconnection of their primary or secondary heating source, or have less than a ten day supply of bulk fuel. Eligible clients may receive assistance once per heating season. All appointments are in-person Monday-Thursday only.
The Summer Crisis Program provides financial assistance once per cooling season to an income eligible household member over the age of 60, a household member with a documented medical condition, a disconnection notice or have been shut-off, first PIPP installment, PIPP default or are trying to establish new service. An air conditioner unit and/or fan can also be provided if you have not received one in the last 3 years. July 1 – September 30, 2024.
HEAP SCAM ALERT
We have been notified that persons are being contact by someone claiming to represent HEAP and attempting to enroll them in a ‘fake’ new program; HEAP Connect. Prospects are asked for their HEAP account information and a small enrollment fee via debit card, which the scammer may use maliciously.
Call 1-800-282-0515 if you or someone you know has been a victim of this scam.
Warren County Community Services, Inc
This website is supported by Grant Number 05CH012649 from the Office of Head Start within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for, or necessarily endorse this website (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). The opinions, findings, conclusions, and recommendations expressed are those of Warren County Community Services, Inc. and do not necessarily reflect the views of the Administration for Children and Families and the Office of Head Start.