Community Assistance

EMERGENCY COVID RENTAL ASSISTANCE

Warren County Community Services, Inc., in partnership with Warren County Human Services, will help provide COVID-related Emergency Rental Assistance. There are eligibility guidelines for the program, to find out more please contact Warren County Community Services, Inc. Community Assistance Department at: 513-970-6737 option 4. (M-Th 8:00am – 5:00pm).

Rental Assistance is available from 04/14/2025-09/30/2025.

Summer Crisis Program Begins July 1 through September 30, 2025

From July 1 through Sept. 30,2025, income-eligible Ohioans can receive assistance in paying their electric bill, purchasing an air conditioner or fan, or making repairs to their central air conditioning unit through the Ohio Department of Development’s Home Energy Assistance Summer Crisis Program (HEAP). The Summer Crisis Program assists low-income households or those that have a disconnection notice, have been shut off, are trying to establish new service on their electric bill, require air conditioning, or those with a person 60 years or older living in the home, or who can provide physician documentation that cooling assistance is needed for their health. Qualifying medical conditions can include lung disease, Chronic Obstructive Pulmonary Disease, asthma, and others.

To qualify for assistance, Ohioans must have a gross income at or below 175 percent of the Federal Poverty Guidelines for a family of up to eight members, and 60 percent of the State Median Income for a family of nine or more members. For a family of four, the annual income must be at or below $56,262.50.

To get started, Ohioans must register for an OHID account, which provides a secure and convenient way to access their HEAP account.

Registration can be completed in these easy steps:

Visit energyhelp.ohio.gov, and click “Log into the EA portal.”
Click “Create an OHID,” and follow the six-step account creation process.
Ensure account security by setting up multi-factor authentication.

To apply for the program, clients are required to schedule an appointment with WCCS’s Community Assistance Department. Appointments can be scheduled by calling 513-970-6737 or using the appointment request link: https://wccs.itfrontdesk.com/apptonline/landing.html?client_code=WARRENCC

Clients will need to bring copies of the following documents to their appointment:

Copies of their most recent energy bills.
A list of all household members and proof of income for the last 30 days or 12 months for each member.
Proof of U.S. citizenship or legal residency for all household members.
Proof of disability (if applicable).
Physician documentation that cooling assistance is needed for a household member’s health.

Staff work diligently to provide individualized assistance for families who are struggling to achieve and maintain self-sufficiency in Warren County.

Program areas include:

Community Assistance: Community Assistance will assist households facing eviction or a utility disconnect. Financial assistance varies and is individualized based on needs and available funds. Community Assistance staff will work to help individuals and families identify strategies in overcoming obstacles for the goal of becoming a self-sustaining household.
Linking the Community: The Community Assistance staff will connect clients with other Agencies within Warren County to provide additional services if needed. By linking households and individuals to other agencies, gaps in services will be avoided. Referrals to surrounding county and state organizations are provided as necessary also to assist household maintain future self-sufficiency.