Home Energy Assistance Program (HEAP)

To qualify for assistance, Ohioans must have a gross income at or below 175 percent of the Federal Poverty Guidelines for a family of up to eight members, and 60 percent of the State Median Income for a family of nine or more members. For a family of four, the annual income must be at or below $56,262.50.  

To get started, Ohioans must register for an OHID account, which provides a secure and convenient way to access their HEAP account.  

Registration can be completed in these easy steps:

• Visit energyhelp.ohio.gov, and click “Log into the EA portal.”
• Click “Create an OHID,” and follow the six-step account creation process.
• Ensure account security by setting up multi-factor authentication.

To apply for the program, clients are required to schedule an appointment with WCCS’s Community Assistance Department.  Appointments can be scheduled by calling 513-970-6737 or using the appointment request link: https://wccs.itfrontdesk.com/apptonline/landing.html?client_code=WARRENCC 

Clients will need to bring copies of the following documents to their appointment: 

• Copies of their most recent energy bills. 
• A list of all household members and proof of income for the last 30 days or 12 months for each member. 
• Proof of U.S. citizenship or legal residency for all household members. 
• Proof of disability (if applicable). 
• Proof of Supplemental Nutrition Assistance Program (SNAP) benefits
• Copy of current lease