WCCS: Family Services

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WCCS is a United Way Agency

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Family Services

Family Services staff and volunteers work diligently to provide individualized assistance for families who are struggling to achieve and maintain self-sufficiency in Warren County.

STEP - Success Towards Employment Program
STEP is a program providing job coaching and one-on-one intensive support for low income job seekers. A trained employment specialist assesses for individual needs and works to develop a comprehensive individualized employment plan.

Help from an employment specialist may include:

Improving interviewing skills
Answering tough interview questions
Developing a 30 second commercial
Searching for jobs on the internet
Networking tips
Setting up an e-mail account
Resume development

Call for an appointment: 513-695-2238 or 937-425-2238

Here is what Step clients have to say;

“I enjoyed seeing my strengths in certain areas.”
“I learned more about how to answer questions and how to fill out an application correctly and what to say.”
“I was able to understand my skills and ways that could help me in finding jobs as well as interviews.”

Family Services Program areas include:

Faith Works: A holistic approach to self-sufficiency launched in 2010, provides a 4 hour training to Faith Based Organization (FBO) volunteers. Training includes: understanding poverty, information on available resources, preventing compassion fatigue, motivating clients, secrets for active listening and teaching effective job searching techniques.

"I honestly hold in awe these people who are volunteering to help people with the promise of no reward except that which comes from within. The training was incredible. My new slant on life stems from empathy not sympathy. The class provided this to me. Marty Heide’s comments after attending a Faith Works class." (Marty is the Director of Special events and Warren County Outreach for Congressman Mike Turner)

Temporary Emergency Financial Assistance: Certified Family Services Development Specialists provide eligible clients limited financial assistance for utilities, rent and other miscellaneous items. Family Services staff assists families with problem solving and referrals to work toward achieving self-sufficiency.

Call Family Services for more information:
Lebanon & Surrounding Areas: 513-695-2249
Cincinnati/Butlerville/Maineville: 513-925-2249
Dayton/Franklin/Springboro: 937-425-2249
Middletown: 513-261-2249
Blanchester: 937-783-4993, ext. 2249

WCCS 2010 Agency Brochure Brochure

Download the WCCS Agency brochure
(pdf file, size: 336 kb)

Download the WCCS Family Services
2010-2011 Annual Report
(pdf file, size: 204 kb)

Family Services
Wish List!

Volunteers are needed for the STEP - Success Towards Employment Program and general office assistance.
Donations of supplies - office supplies - especially 1 inch three ring binders, copy paper, bottles of water.
Donations for employment center clients - employment clothing and gas cards.
Donations - “gently used” road worthy vehicles for clients who are employed! Get a tax write off and help a client!

If you would like to volunteer or have items on our wish list you wish to donate, contact Sue Miller, Family Services Director at 513-695-2249 or suekm@wccsinc.org.
Thank you!